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Very polite and friendly staff. Carol promptly replied to my email. Travis thorough measure and quote. Especially Laurie and Mark for expert installation, they took the time to provide full explanation. The security sliders are fabulous too. A real pleasure to do business with. I would highly recommend.read more
I recently had 3 Aluminium security doors (diamond shape), as well as one sliding security door (diamond shape) and two sliding fly screen on stacker doors. I paid a bit more to upgrade the insect mesh to TuffScreen Mesh.All the doors look fantastic and match the house(s) really well.MSD were very competitively priced, they turned up on time for the measure and also for the install.Overall really happy with the products and with the service from MSD.I definitely recommend them.read more
I would like to thank Laurie and son who installed my front security door. What a professional warm and friendly crew they were. A BIG THANK YOU to you both. I have no hesitation recommending , MSD Melbourne Thomaston to anyone, who wants GREAT service. 😉read more
We are very happy with our choice of steel security door from MSD at Thomastown. The showroom has many doors on display and we were given great information on the various types. We waited more than six weeks from the the day we paid our deposit but were promised installation before Christmas and that is what was delivered, first thing on Dec 22nd! It is great to be able to safely leave the front door open and take advantage of the breeze. The door looks great, we love the colour and it is very secure. We went for a matching side panel which finishes it off beautifully.read more
Had two standard doors and a french door installed with CrimSafe Security Doors about 6 months ago. Greg came out to do the measurements. Doors were ready within 5 weeks. Laurie and his son came to do the installation. They were very professional and did a great installation. Laurie recommended that the front security door be sent back for a replacement as it was not the fit that he was happy with. New door came back but was installed by another installer. Noticed a slight problem with the hydraulic door opener a few weeks later with this last door. Contacted MSD, and they had someone out within the week to fix it. Very happy with their after sales service. In fact, we just ordered another CrimSafe for our last door. No hesitation in recommending MSD, especially if the installers are Laurie and son. MSD appears to be a company that cares about their service and customers.read more
Amazing people! Greg, the owner, really gave us the most honest advise to protect our home and spend the lest possible.He did a special offer including a free window for us! Extremely trustworthy people, it feels like dealing with a family member that wants the best for you. Sincerely, it won’t dissapoint you to get their advise and work. As a bonus, the receptionists at the Doncaster East branch were very kind and patient, a real pleasure to desl with.read more
Laurie and Mark done a good job for installation, they arrived on the time as they booked and provide full explanation how to use the security doors. Highly recommend if you looking or expecting for high quality products and professional works.read more
Very very happy with my crimsafe doors & windows. Customer service from Melissa 10/10. Very helpful and friendly. What Company these days send installation people out who are so friendly and so easy to get along with & do a great job. Not many....I could not of had a better person than Casey install my blinds. So Thankyou Mel & Casey for all your help. I highly recommend these people and their product😀Michelle William's.read more
Laurie and Mark arrived earlier than the time booked which was great, no waiting around . Fast, efficient installation and they provided a full explanation how to use the security doors. Highly recommend if you wanting a high quality products and professional works. Doors look great.read more
Very satisfied customer! I just had two security doors installed and the attention to detail and the care that both Laurie and Mark had shown was amazing. Would definitely recommend MSD and this team in particular. Thank you MSD!read more
From the time we walked in to the showroom the guys were friendly and helpful. They gave us a date and time for them to come out to measure and they were right on time, and the same with installation. We had a minor problem with the sliding door lock whick they acknowledged and promptly organised a time for someone to come out to fix it. Once again on time.No hesitation in recommending them to anyone else.Thanks guys.read more
Had my 2 Security Doors and 3 security grills installed this morning .. Michael arrived on time and was one of the nicest tradies of ever come across....absolute Legend.He explained everything and we had a laugh..bonus 👍read more
Laurie and his son did a fantastic job installing our doors. They were very friendly and efficient. We are very happy with the quality of doors and installation. Would highly recommend!read more
What an amazing experience from design to install the team at MSD were exceptional would highly recommend to anyone who needs that added safety to their home.read more
I value punctuality.Both the rep that came to measure & the technician that installed the door were bang on appointment time.Door was installed perfectly & no mess.Would recommend to anyone wanting good quality product & serviceread more
excellent service, great product ..would not hesitate to recommend this company.i feel very happy and secure with my new door and window grill.!read more
Very good service, they original said 2 weeks this was on Monday but got a phone call 2 days later said they had a spot for Friday. Michael came changed all my lock barrels was very pleasant to deal with, very polite and wonderful guy. GO PIES. Thank you Michael.read more
Great service from the moment we walked into the showroom from Fabian who had great knowledge and advice. Friendly and efficient installation by Laurie and Mark. Highly recommended product and service.read more
Service and product are fantastic!!! I was worried that a security door would hide the detail of my existing front door, but it has further accentuated the heritage features of my facade. Beautiful and functional!read more
I've utilised the services of MSD in Thomastown twice now and couldn't recommend them highly enough. Fabian was fantastic to deal with, offering great input and a range of alternate solutions, delivering and arranging the install exactly when MSD said they would from the outset.The quality of the doors is second to none - incredibly sturdy and at a high level of finish. To top it off the young chap installing the door (unfortunately his name escapes me) did a beautiful job. He clearly had a high attention to detail and went above and beyond in fitting it just right. I will definitely use MSD in the future.read more
Just had my new crimsafe door installed by Laurie and Mark. From when Travis came to measure up and the guys installed it and after speaking with Peter in the office, I have no hesitation in recommending this business. It is so nice to receive prompt professional customer service from all involved. My door is a fabulous fit and am very happy. Thanks MSD.read more
Price was competitive. They delivered in the time frame that was promised. The quality of the doors is excellent and the professionalism of the workers who provided the quote, installed the doors and also the office staff was brilliant.read more
Pleasant and professional from start to finish. From the very helpful St Kilda supporter in the Bentleigh store, right through to the excellent installation by Laurie and Mark who are very skilled professionals and fantastic ambassadors for this company! The doors are excellent but the installation is just as important, and they worked very hard to make sure the job was done perfectly. I highly recommend this company. If you get Laurie and Mark to install, that is the cream on top!read more
I had my porch enclosure installed in August this year. The team at MSD are very knowledgeable and the customer service they provide both before and after the sale is outstanding. Greg was very friendly and helpful during the decision process. Since the install I have had an issue with the lock. Laurie and Mark made time to come out immediately and sort the issue out. I can not recommend MSD enough. Great after sale service which is rare these days! Thanks guys! Liz.read more
Had a security door installed today and it looks beautiful. A lovely spearmint green to match the house trim. Installed in 10 minutes and a terrific price. Thanks MSDread more
Great service from quote to installation and also warranty assistance. They went above and beyond in assisting us. Very impressed. I would highly recommend this company and would use them again.read more
Outstanding craftsmanship and quality product👌🏻Second time using Melbourne Security Doors and they are a pleasure to deal with! Can't speak of them highly enough! I have recommend MSD to all of my friends and family!Special mention to 'Fabian' he really helped with his professional & polite Customer service when assisting my family.Truely professional team🏆🇦🇺read more
Really very pleased with the professionalism of MSD - from the measure and quote until installation (Laurie and Mark were wonderful). The team paid attention to detail and were a pleasure to deal with. I highly recommend MSD for security doors.read more
Not the cheapest doors, but you get what you pay for. Team was excellent - measure and installation on a tricky door that required some adjustments. Came back to make sure everything was fine and communication was top notch. Thanks to Casey and the teamread more
Fantastic service from all we dealt with. Prompt measure and quote provided, with pricing on different options discussed. My specific wishes were taken into account and carried out. Super fast delivery and install. We installed window flyscreens throughout and forcefield security doors to our laundry and alfresco stacker doors. The visibility through the screens is amazing. All in all a fantastic experience. Highly recommendread more
Haven't got the door as yet, but if the quotation and measuring process is anything to go by, this will be a dream. Got the sms that Michael was arriving to measure and quote (right on time as indicated). Friendly, factual and efficient. All done and dusted within 10 minutes. Order placed via ipad and we can get on with our day. Thanks Michael, looking forward to getting the Armadale installed. Well done MSD for a streamlined process.read more
Laurie & Mark are Fantastic! They arrived as advised, they are the most Professional, Proficient, Courteous and lovely team to have instal my security door. They went far and beyond to ensure I was happy with installation. They also showed me, in detail, to get the maximum use of door. Cannot recommend them highly enough. MSD must feel very proud to have such Great Professionals!! The whole process with MSD from Customer Care, Sales to Installation was easy and pleasant!P.S I LOVE my new door! 😍read more
We could not be happier with our double crim safe security doors. MSD were wonderful to deal with and very helpful. Laurie and Mark who installed our doors were very prompt and efficient. They took their time to explain the working mechanism of the doors and to make sure they operated to the highest of quality. I have never come across such dedicated and enthusiastic company installers. I would definitely recommend MSD for anyone looking for a top quality doors. Cathyread more
Thank you Michael for the quote and Casey for the installation. Best service I’ve seen in a long time. Will definitely recommend to anyone. You will not be disappointed.read more
Nice door took 4months to get it. Nice work on the door. But the bloke that installed it was to lazy to swap over a lock to the old door for us.read more
Really friendly and helpful service! They were on time, professional and really quick! Not to mention top quality products. Would highly recommend!read more
We are really happy with our new security doors. The consultant that helped us initially was very helpful and the installer was very professional as well. The doors look really good as well. I would highly recommend MSD for your security doors.read more
My two new security doors are well made, and Expertly installed. Thank you to all members of the Epping team, the sales people, the measuring up and Installing technician. Everyone I dealt with knew their product, answered my queries, communicated enthusiasm and care. I am so pleased and thankful we placed our order here.read more
Professionalism and service rarely experienced these days. I had 3 doors installed, a slight hitch with one which was rectified without question.I have no hesitation in recommending MSD to anyone who cares to ask.Thank youread more
The service was fabulous from start to finish. With the initial measure and quote I was provided genuine advice, estimated turnaround (taking into account the impact based on CoVID restrictions) and then installation was quick, easy and tidy. Very professional and friendly service. Very happy customer.read more
These guys were amazing. A friend recommended to us after poor service at other door places. Showroom was a no brainer, easy to find what we wanted and ordered ASAP. Installed without a hitch. They didn’t even ask for a deposit prior to install. Amazing service. Would recommend to anyoneread more
Could have been 5star service had they kept is informed of how long installation would be once we accepted quote. They later on sent an apology for the delay being related to covid etc which is understandable though would ave been nice to get communications of delays upfront. The doors themselves are excellent quality and service on the day was exceptional, really friendly and quite courteous guy. Recommend service to others.read more
Excellent service I am happy with product and installation. Casey did a great job with installation and cleaned up all remaining rubbish. I have no hesitation in recommending MSD in the future. Despite waiting for doors longer due to steel component shortages I am still very happy.read more
MSD Epping staff were friendly and knowledgeable! Knew their products and easy to place an order with. Measure and quote was very quick, and installation ran smoothly and quickly! Happy with the process from start to finish! Great Job MSD Eppingread more
We had our crimsafe laser cut design door installed over the weekend & I can't stop admiring it!!! From the beginning to the end the company has been so professional. When we went to the showroom in Epping, the gentleman was so helpful & knowledgeable about the products. The sales person who came to measure was extremely friendly & explained in detail the processes, & the gentleman who can to install was friendly, efficient & cleaned up after himself. From the ordering process until installation the company always kept us in the loop, & they were always accurate with the times. No waiting around for nothing. Thank you, I would definitely recommend them.read more
Amazing service from start to finish. So happy with my new Crimsafe security doors. Big shout out to Lee who installed my doors. Highly recommendedread more
Thank you to all the staff at MSD for providing us with their exceptional genuine customer service and superior quality Crimsafe security screen doors. From our first contact with Anna to Michael who measured and quoted and Lee who expertly fitted our doors were all extremely professional, honest and reliable. You can try the rest but you won’t be disappointed with MSD who are really the best.read more
MSD were fabulous right from the start.Great communication, explained things clearly, problem solved a tricky niche in our doorway, remembered to allow for the wooden door handle. The door looks great ! And we feel secure. The fitting was trouble free. Great experience all up.read more
Very positive experience. Easy to deal with and professional staff at all stages of the process, from initial telephone enquiry, through the sales/measure up consultation and through to fitting. Excellent communication about appointments, and turned up when they said they would. Very happy with the end product.read more
I am very happy with my new Crimsafe screen door. MSD were very professional right from the start & I didn't have to wait too long for the door. I received notification a week in advance of installation & a text when the installer was on his way. Thank you to Tom for installation, a job well done. I highly recommend MSD.read more
Michael who did the quote and the father and son who came out and put my Crimsafe front door and window screens were fantastic.Thank you well done. 👍🏻read more
I researched a lot before buying security doors and was happy with reviews I read of this company. MSD in Epping were fantastic to deal with in terms of both service and advice and definitely lived up to their reviews. One of the most seamless experiences I have had in many years even including updating arrival times for the installation.read more
Extremely happy. Lee was amazing and super helpful, he went above and beyond. Lee I can’t thank you enough for today. I wish more people were as dedicated and efficient as you, thank you so much!read more
MSD Melbourne have been amazing from start to finish. Their customer service has been fantastic. They were always keeping me up to date, and have fine attention to detail with their work. The door looks incredible and I get comments on it all the time.Thank you!!read more
The CRIMSAFE screen door that I ordered, fits perfectly and is aesthetically pleasing. The whole process from ordering to delivery went smoothly and the door was delivered and installed without fuss. I will use MSD again and recommend them to anyone looking for a new screen door.read more
We had a very good experience with the MSD team. The 2 Workers they sent Laurie and Mark were fantastic. So courteous and professional, and worked so hard during the summer heat. They are an asset to your team!The Crimsafe product used is of high quality and sturdy material and now I feel completely safe leaving doors open all day.Thank you for such a wonderful experience.I cannot recommend them enough.read more
Very pleased with MSD Epping we received excellent service from the moment we booked for a quote ‘til the install of the security door and fly screens. Special thanks to Casey for the install he was very swift, professional, polite and friendly. Many thanks Casey greatly appreciated.read more
Buy far one of the best services ever. My security sides were installed with out a hitch. Professional. Excellent product. Couldn’t be happier!!! A+read more
Extremely pleased with the great customer service provided and an excellent quality product. Happy with my purchase. A great variety of products to choose from which was also a big plus for me. Highly recommendread more
Fantastic service and support by MSD Epping team from start to finish. Everyone we interacted with has been extremely professional , friendly and reliable . Installation went on seamlessly .We are thrilled with our Crimsafe doors , they look great and the quality is top class .Thanks a lot Shaun , Greg, Michael & Lee. It has been truly a pleasure dealing with you guys and we will definitely come back again. Highly recommended 🙂read more
Excellent Customer Service from measure to installation and beyond! A pleasure to deal with, especially John who was super speedy and so personable. Highly Recommend!read more
Ordered the security doors around the house. Took nearly 6 weeks to installed, didn’t fit, waited for another four week weeks, came to install the second time and didn’t fit now have to wait for another four weeks. Hopefully third time lucky!!!The third time was lucky! Everything fit in nicely, installed by the co-owner of the company.read more
From start to finish. MSD has been great to deal with. The sales guy was insightful and informative but not pushy. The installation of the Crimsafe door was quick and professional. The following installation by John and trainee Kevin for our sliding doors was highly professional, well-mannered and polite. John even noticed our Crimsafe door was not closing as well as it should and advised, that he would look into this before he left. He then, fixed it on his way out! I was going to raise it but was amazed that he saw it and flagged it before I could upon entry to our home. I've had a bunch of other installers in our new home recently to do window furnishings etc... and none of them has provided the level of care and professional service as John. Would highly recommend MSD and say you should request John for the installation.read more
We had our door installed by MSD Epping and have to say we are extremely impressed best quality security door on the market the sales staff are very helpful as we had lots of questions and where not sure which door would suit our purpose. When they came to measure we found our door frame was 16mm out of square so I was a bit worried about the gap’s being consistent as a carpenter myself I was going to fit the door but no, it was part of their service great one less job for me. The guys that came to install the door where very friendly and professional and where done in about 1/2 an hour and the door fitted perfectly.They also didn’t take a deposit and billed us once the door was installed. Overall fantastic service from start to finishread more
I would highly recommend Crimsafe Steel. The service was impeccable, communication was excellent and the staff were very friendly and easy to deal with. Their product is of a very high standard and glad to be supporting an Australian company, manufacturing their product in Australia.read more
Very impressed with MSD. Communication always prompt and up to date.All representatives were professional and friendly.SMS texts kept me informed around delivery date and time when John would arrive.John did a fabulous job of installing our double security doors.Have recommended your company to people already.Our doors give our house the look of completion!read more
Fantastic service. Peter kept us up-to-date with our order. Loving our new 1200mm wide Crimsafe Ultimate Security Screen Door. We are getting heaps of compliments from visiting friends and family.read more
I decided to go with MSD Doncaster for a security door after looking around. Staff were very professional and helpful. Their range was wide and I definitely have no regrets choosing them for my security door. Highly recommend.read more
I decided to go with MSD Melbourne when getting security doors installed as I liked that they only specialise in security doors. Their showroom was extensive and I was able to get all the info I needed from there and the website. Highly recommended.read more
Great people!Yesterday, they came to install my crimsafe screens and I had such a good experience with Mark and his son who were an absolute delight.Very professional and polite. They did a great job and as a bonus , they were great company ! You can tell, they like what they do, very patient explaining all detais and with such a good way that I felt more like dealing with friends than with a business. They made sure everything was done to perfection and their company was such a pleasure.Best experience from start to end . From the first person who did the measurements, to the phone service and as a highlight the installation. Won’t dissapoint!read more
From the moment I walked into the Doncaster showroom I knew I'd made the right choice of company to purchase my new security door. Beginning with the very helpful receptionist to the reliable sales person who came to measure up, to Peter who kept me up to date with information and then to have the two most professional and beyond capable installers finish the job made this experience stress free. Thank you Lawrence and Mark for doing such a fantastic job of installing my door and going above and beyond with a very old door frame to ensure the new door looked and worked 100%. It's a pity there are not more trades people like the MSD staff and management around. I love my door!!!read more
I was recommended by a family friend after her installation . The initial contact in the showroom in Centre Rd East Bentleigh with Carol gave me choices and great information, she was patient and could answer all my questions . The measure and quote with Greg and Casey saw them arrive at the appointed time. I truly did not believe the colour match would be exact to the frames but it is . The installation was stress free, Casey arrived, was so pleasant and professional and making sure he left the place as he had found it.read more
Mark and Laurie installed our security door yesterday and did a great job! They were particularly skilled and efficient with impressive customer service; very happy with the result...thanks!read more
Extremely happy with our new security door! Biggest shout out to Laurie and Mark who installed the door for us. They are fantastic ambassadors for your company.read more
Had Lorry and Mark - Father and son team come out and install our crimsafe doors. They were very professional and friendly and I would highly recommend themread more
Amazing doors and amazing service. I ordered front back and sliding doors, All which came earlier than expected. Installation was quick, precise and unobtrusive. Couldn’t be happier with the quality.Thanks again!read more
My wife and I bought a new home and MSD and the estate agent were awesome enough to have the doors measured up before settlement meaning the first day we got the keys to move into the newly built home MSD installed the doors. The two installation guys were friendly and professional and did a great job. The frames for the doors match the house perfectly colour wise like they've always been there. I couldn't be happier with my experience with MSDread more
Great service and product from MSD Doncaster. The team are down to earth and know their product. Very friendly and helpful. Installation was quick and efficient. Would highly recommend them!read more
I have just had a Crimsafe door installed by MSD Doncaster and could not be happier. From the initial visit to their showroom, the measure and advice by Greg who was spot on with this colour advice to the installation the service and quality was excellent. I will definitely be a returning customer.read more
Turned up when they said they would. Quick installation with no hassles, by Jake, who was very efficient & just got on with the job. Good service. Would recommend them & use them again.read more
Very impressed with your service, quote & installation!I would definitely highly recommend MSD, great follow up, knowledgeable and on time every time.We love our new security door.Great work to all the team.Thanks, Leahread more
We cannot fault MSD Doncaster! The entire process was so easy. All of the staff we dealt with from the office, to the salesman to the installer were wonderful! Super polite, friendly and knowledgeable. We were also super impressed with the quick turnaround so close to Xmas! We also really enjoyed the messaging service to give the exact arrival time for the quote/install.read more
MSD were very easy to deal with, replied promptly and always attended when scheduled. I would strongly recommend them for the supply of security doorsread more
Very happy with the service provided by msd Doncaster, they were prompt and reliable. Quality and installation of the security door was excellent.read more
We have recently had a crim safe security door installed by MSD.The process was smooth sailing from start to finish. Communication was excellent and we are very happy with the end result. We would highly recommend MSD Doncaster.read more
Highly recommend MSD! The whole process was very easy and pleasant. Whether it was Michael coming to give us a quote, Tom installing the door several weeks later or customer service on the phone, every encounter was with friendly, professional and competent people who did a great job. Very pleased with the door - thank you!read more
Purchased security door with custom design for my elderly parents. From first enquiry, to viewing the door range at the Doncaster showroom, then consultant providing measure and quote, until the door arrived and installed we had no issues at all. Friendly staff, responsive and kept us updated through the entire way. Very impressed and happy with service and end result. Highly recommend these guys know what they're doing, great job.read more
I can't recommend MSD Doncaster highly enough. After my initial visit to their showroom I had Chris come out and give me a quote for the Crimsafe Ultimate security door and hinged security panel. I was so impressed with his professionalism that I didn't bother getting any other quotes and told him to go ahead with the work. Approximately 6 weeks later the door and panel were installed and I'm very happy with the high quality of the product.read more
Very happy with their service, quality of doors and price. Friendly people to deal with and very professional. I've just ordered my 3rd security door from them. Highly recommend!read more
My wife and I would recommend MSD to anyone! Jack, the young man in the Ravenhall showroom was extremely knowledgeable. Fantastic customer service and good quality doors.read more
Looking for a security door go and see Jack he is friendly and knowledgeable, lots of doors on display. When coming to measure and install my doors they were on time and very professional. I feel safe in my home thanks MSD.read more
I decided to go with MSD Melbourne when getting security doors installed as I liked that they only specialise in security doors. Their showroom was extensive and I was able to get all the info I needed from there and the website. Highly recommended.read more
I would definitely recommend MSD to anyone needing security doors, Fairlie was incredibly helpful, knowledgeable and professional to deal with. Great service and quality products.read more
Very professional staff. The door was attached with ease. It was simple yet elegant. I am very well pleased and have peace of mind knowing that there is an extra ‘layer’ of protection with my new security door. Thanks MSD.read more
The lock on my security door failed a few weeks after installation. Michael from MSD doors came out to fix the lock and did not leave until he was satisfied that everything was fixed and in working order. Great job Michael. Everyone I have spoken to at MSD doors have been fantastic and nothing is too much trouble.read more
Went with MSD as our friend had them installed. Had our whole house fitted and was given a good quote. The salesgirl at that time i couldn't remember her name, i think Mel? was really nice in assisting. Laurie and Mark were professional and explained everything in detail. Had never met anyone who was this enthusiastic about their own job and it made us feel really warm and caring about what they do. Also shout outs to Peter who has been keeping us up to date when i usually bug him out.read more
Very happy with our Crimsafe security door. The staff were very professional from our initial contact & helpful though to installation. We received the product within the estimated timeframe and the installer showed us how to use all of the features.read more
Casey and Leonard were extremely professional and efficient. They made sure the door was installed perfectly. Thank you! I highly recommend MSD for security doors.read more
Love the door, we were told by other companies that a screen door would not be able to be fitted to our main door. Msd did it and it looks great, worth every cent. Looks great and more flys when we let in the breeze.read more
I dont normally write reviews but I just want to share the amazing service I have recieved from MSD. From the first call right through to the installation they were amazing. What made the whole experience even better was Tam and his wife who come and installed my crim safe doors. I can honestly say that they went far and beyond in the job that they done. Hands down the best two people I have dealt with in building my new home. I cant compliment them enough. PROFFESIONALS.read more
The door I got is perfect. It was installed very well and the installer was good. The door design and the multi lock system and 4 hinges instead of 3 is exactly what I needed for security.read more
Loved the service from MSD and the fact that they don't require payment until the job is done on their end. It allowed me ample time to sort out my finances.The initial installation was pushed back because the technician wasn't happy with the fit.That attention to detail is a rare attribute for business today.Thank you very much.read more
The MSD team were knowledgeable and they were transparent with their information about the doors as well as prices.We had Laurie and Mark as our installers and they were great. They were patient, friendly and got the job done - no flaws there. Our doors looks great and they feel super durable. Highly recommend these guys.read more
Kept me informed often on the progress of my doors manufacture in the pandemic period. Installation carried out in a very professional manner and installer answered my questions with pleasure and even explained by giving demonstration of procedure. Would highly recommend the MSD team to all and sundry.read more
We have no problem at all! Everything runs smoothly and the installer was very professional. Everyone who visit us always notices our security door, we proudly tell them. “ it’s Crimsafe”. A few people already asks me as they are building their new homes. I already supplied them with your telephone number!read more
Called up and had someone come and quote me. Very friendly and helpful. Took a bit of time to facilitate installation, but another friendly, professional gent came past and did a great job with the installation. Very happy with the finished product.read more
We recently got a new security door installed by MSD in Ravenhall, the quality of the door is outstanding for the price and the installers where friendly and real professionals. The door feels strong and high quality. There is a bit of a wait to get the door made, which is the only negative, so if you are not in a rush you can't go past these guys. Very happy Customer, tx MSD.read more
Had a very good and prompt service from MSD Australia. The communication was awesome and the guy that come to install them was very polite and very easy to get along with. I can not fault the work man ship. I would be definitely talking to them again for my future projectsread more
Very happy with the overall experience, starting from getting a quote from Chris to installation by Lee (or Leigh?). Lee was on time, did an excellent job and was very professional and personable during his time at our house. Very happy with the quality of the door and the installation process.read more
MSD did a wondeful job installing my front security door. They kept me informed and matched the colour to my window frames. Very happy with the finished product.read more
Mark was very professional during the installation process. I went to Ravenhall showroom and the person in charge was very professional too. I am very happy with my decision. Highly recommended. Thank you Crimsafe team!read more
I can highly recommend MSD Ravenhall. The team recently installed security doors at my place and the whole process from quote to install was easy. The staff were polite friendly and ready to help. I was at work during the install but returned home to find the old doors removed and stored neatly, new doors on, no mess, no cleanup, keys in a safe place and everything back where it should be. Communication in the days prior and on install day was great tooread more
Amazing work, so simple from start to finish they kept in contact and installed when they said they would. Could not fault, great price. 100% would recommend to anyoneread more
Excellent in every way.From the showroom experience and display and help in selection. Kept.me.informed at all.times on the progress and installation of my security door.Thanks for a great job and highly recommend.read more
I cannot speak highly enough of the team at MSD Bentleigh East. I ordered a Crimsafe security door from them and everything done cheerfully and professionally. While measuring up for the new door I asked if a Crimsafe security door installed some years ago by another supplier could be checked. It transpired that the door had been incorrectly installed. MSD Bentleigh East came back at no cost to me and corrected the door and ensured that it met their extremely high standards. Thank you to the entire team. I would not hesitate to recommend you to everyone who wants exemplary service.read more
Great service from the Bentleigh East MSDsecurity door company. The measurements taken were precise, using a laser measuring device. Everything from choice of door styles, handles, colour was discussed. On site the fellow was able to discuss the need for a frame to prevent damage to my existing door handles which other companies had not discussed. They are price competitive. I am very impressed with the staffs’ professionalism and my doors were fitted beautifully by Nick. Communication regarding the fitting date was limited, but dealing with Christmas holidays/public holidays they did extremely well to get them installed in a timely manner and with a smile. I’m so happy with the result! Thank youread more
Excellent service from the time we first walked in. The store manager, Carol, was knowledgeable, informative and friendly. She explained the options clearly. The man who came to measure and the two who fitted the door arrived right on time, and were very pleasant to deal with. The door fits perfectly and looks great, completing the look of our front door. Thank you all.read more
All staff through the Bentleigh Store were courteous, friendly and professional from sale to installation and after - a pleasure to deal with!read more
Carol was so lovely to deal with and gave us plenty of information so we could make an informed decision with our door.We're really happy with our Crimsafe and the service we received from msd! I have already recommended them to my friends!read more
Very happy with the service provided by all the staff at MSD Bentleigh East. Friendly and knowledgable in store service made for an easy informed choice. The initial measurement and the completed fitting were done efficiently and on time by very professional and friendly guys. A great example of excellent customer service.read more
The steel security doors and side panels bought from and installed by MSD Bentleigh look fantastic on our recently painted 1928 Californian bungalow! Carol at MSD Bentleigh was highly responsive and made the process of selecting and ordering the doors a breeze. Colour matching was good and the crew installed the doors well, ensuring all gaps were even and lines were straight. Thanks MSD Bentleigh!read more
These guys are great, friendly, honest and personable. Our door looks fantastic, they were here on time (actually they were early!) and were very efficient installing our door. Wouldn’t go anywhere else! Thank you!read more
Best services provided by Mark and Laurie! They have done a very professional job, the installation looks great. Also they really took the time to explain everything to me. The whole experience as a customer from beginning to the end is very good. I would highly recommend MSD and appreciate all the services and help they have provided.read more
Highly recommend MSD. Services provided from the showroom, the measure up and final installation, all fantastic. Staff were very helpful and delightful to deal with. Thank you.read more
Extremely happy with our security door. A big shout out to Laurie and Mark who installed the door for us. They are excellent ambassadors for your company. Thank youread more
Great work by Laurie and Mark. Extremely happy. They are meticulous with with work, and are very friendly, helpful and honest. I do not hesitate to recommend them.read more
Professionally run company with great service and quality product!It’s not often I feel the need to praise a product or service on line. But on this occasion I thought it a must. My husband and I were impressed with great service we received on the several occasions we visited the Bentleigh showroom to choose a steel Security door for our humble home. Staff were always friendly and knowledgeable. Greg the owner came to measure up and I was a little nervous as the it was an old home. But much to my relief, I was just so impressed with the quality and the fit was perfect. Big thank you to Greg and the wonderful team at MSD Security Doors.read more
Professional service in all regards. Lady in the office who helped us choose, owner who came to measure up and installer who did a good job. All excellent. We chose a an aluminium crimsafe. suited our needs and at a reasonable price. but also a good range of steel screen doors. Recommend.read more
I had a Crimsafe screen door and Crimsafe window screen installed a couple of days ago. I can't fault these guys. Everything ran like clockwork and as promised - the visit (two visits because I changed my mind!) for measurement and quote, the installation date, and then Laurie and his son who did the actual installation were great - very punctual and great workmanship. Great product and service, thank you.read more
Had a double set of heritage style steel doors installed today by Casey. Super pleased with the way they look. Casey checked everything with us before he did it to make sure that it was what we wanted. Business runs like a well-oiled machine - quotation emailed immediately, SMS received when the installer was on their way etc. I have no hesitation in recommending them!read more
Got our two doors installed by Laurie and Mark today after waiting for 5 weeks for them to be manufactured. Both men are knowledgeable and very professional. Extremely happy with the final result!read more
I cannot speak highly enough of MSD, very professional and very approachable. Mark and Laurie were very lovely guys who fitted our three doors so quickly. And talked us through what had to be done the whole way.10 out of 10.read more
Great service from start to finish, very professional and very helpful from quoting through to installation it was first class, we will be ordering another door very soonThanksread more
I LOVE my screen door. It is really classy and suits my apartment perfectly. I feel very safe and love the fact that I can now leave my door open. I would definitely recommend MSD.read more
Nothing new to write about MSD Bentleigh as they are highly professional from measurements to installation. We found them as friendly approachable customer service. But it is our great pleasure to (specifically) mention about installation people, Mark & Laurie. We found their work ethic is 110% with superb installation techniques. They make sure that we are happy with the installation before they leave the site. First they installed crimsafe security doors for our main entrance and laundry door. After few months, we specifically asked MSD Bentleigh to send Mark & Laurie again to install sliding security door that means the standard of the work they did in the first instance. A big thanks to Mark & Laurie, you people are lovely. God bless you.read more
We had three security doors installed by Laurie and his partner and they were very friendly and professional, explaining the process they would use. They performed an excellent job and they explained the functions of the locks very carefully. The doors look great. We used the Balaclava door for the front entrance and 2 plain Crimsafe doors for the back. No deposits were requested. We paid in full once the job was completed. I would highly recommend them. Not often that you receive such good service and a pride in their work.read more
It is now almost 3 months since my new security door was installed and I am very happy with the quality of the door. Have no issues at all. The whole process from first contact to installation was a very positive experience. MSD and all their staff that I dealt with were highly professional and very efficient. I would be very happy to recommend them to my friends and family. Special thanks to Laurie for a job well done.read more
Love our new door. MSD absolutely deserve 5 stars. Very professional service indeed and an excellent quality final product. I was kept updated through the entire process from measure appointment through to installation. The installation was excellent despite our very old period house being a little less than square hence creating a couple of challenges!!. Thank you MSD.read more
Tom was punctual, professional and friendly could not have asked for a better experience. The end result looks amazing, thank you MSD would recommend you to friends and familyread more
This is the second door we have had installed and the installers were fantastic and so helpful . I wanted the first door closing adjusted and it was no trouble for them to do it for me. They also explained how I could take the bolt out to get both doors keyed alike. Father and son team who were greatDoors are great too. As the nights get warmer we are comfortable leaving both front and rear doors open for a breeze during the night with no worries about anyone getting into the houseThanks MSDread more
Absolutely delighted with our Crimsafe security doors so much that we highly recommend them to anyone that wants to make their home not only secure, but to enhance the street appeal and add value to their property.Great investment, and good price for an awesome product!The teams at MSD Melbourne are professional, knowledgable, keep you informed with scheduling and eta. Their workmanship and quality of work is amazing.read more
Have had MSD install Crimsafe doors for my home and at other properties for my businesses investment properties.Thay have always been responsive, up front and their workmanship is excellent. Highly recommend them if you are in the market for a Crimsafe screen door!Tenants are very happy too!read more
High quality product & a very easy process. Quotation was clear, concise and simple. Installation was simple and quick. Lovely & friendly installer. Very happy.read more
Very happy with the sevice, I was kept up to date when the doors would be fitted, and was done within 3- 4 weeks from odering. Would highly recommend MSD Australiaread more
These guys are really friendly and helpful, and do a really good job in installing security doors. The Crimsafe door which they installed was amazing - the finishing was excellent and the door itself was really sturdy. I strongly recommend them to anyone looking for security doors.read more
A Beautiful showroom where you can see a large range of the fantastic doors available. Crimsafe, aluminium, and fully welded steel doors in modern, contemporary, traditional and classic styles are displayed for you to view and there are also the Crimsafe window grills and Safe-S-cape window options . Friendly staff are on hand to help you with your security needs.read more
Absolutely thrilled with my beautiful crimsafe doors.From the first contact to the installation everything was handled politely and professionally .Exceeded my expectations Cannot recommend MSD highly enough .read more
Fast and friendly service - and the door looks great! Very stylish, way better looking on the house than I had thought it would be! Really happy with it, thanks!read more
Great service & advice on selecting the right doors, we needed 4 screens to suit a heritage style house. Installation was flawless and doors are perfect. Highly recommendread more
Love my Crimsafe doors!!! What quality! Most of all my toddlers are safe from escaping.What an amazing service from the first call to measurements to installation!Every team member involved was such a pleasure to deal with. Always a smile, good advise given, honestly and proffessional installation.Thank you MSDread more
Contractor arrived at the appointed time and in no time installed the new door. It looks great and it’s a nice feeling to be that much safer at homeread more
So Happy with my Crimsafe Security door! From the service in store to the measuring and fitting of door, all staff went above and beyond my expectations!So much so I’m going back for another and I wouldn’t hesitate to recommend this business to anyone!So nice to c a company that obviously take pride in their business!read more
I recently had a Crimsafe Security door fitted to my investment property. The service was exceptional from the measure and quote to the day of installation. Super impressed and will be ordering 3 more in the next 3 months. Thank you all.read more
Brilliant! I've had two security doors installed. A different company did the first one. They were OK but some problems arose and after sales service was poor, so I decided to try MSD for the second door on a friend's recommendation. What a difference! From booking to measuring to installation, MSD was thoroughly professional. All staff members were highly knowledgeable, courteous and helpful. Everything was explained clearly and all work carried out with precision. They have my highest recommendation!read more
This company were awesome,,from communication up to installation processed were Outstanding. We love the quality of the doors and the people. It was a great experience having your piece of art will be forever part of our new Home. Thank you so muchread more
So wonderful to deal with a company so focused on customer service.From immediate response to my initial online enquiry, great staff at the Geelong showroom, to the personable and efficient fitter, I have been impressed.Not only great customer service, but also so happy with the finished product - Steel security door and security window grills.I would highly recommend to anyone contemplating using MSD for security doors and windows.read more
Overall extremely happy with the service, from the initial appointment ti give us a quote to the contact for installation and the actual installation itself.Casey the installer arrived promptly at the nominated time and did an excellent job and we are extremely happy with the finished productread more
Terrific service from first phone call, measure up and quite and installation. Staff are wonderful and my doors look amazing and such quality! My home is so secure now, very safe! Highly recommend.read more
Sales person instore was very knowledgeable and helpful. We were kept up to date with progress of order. Very happy with the service and the product.read more
Excellent service. From first phone call through installation. People arrived when they were meant to. Doors were installed and work perfectly. Highly recommended.read more
Fantastic experience overall. Greg who did the measure and quote was brilliant and the trade who installed was also brilliant. Only drawback was the 1.5% charge for over the phone payment. Not really in line with where the world is at now days….in my opinion.read more
Excellent communication and installation. Given staffing limitations due to COVID, this job understandably took longer than expected but I was kept informed every step of the way. The job is now complete and looks fantastic. I would highly recommend MSD Geelong.read more
Excellent customer service from head office during the initial enquiry, then Chris who conducted the measure and quote, then Casey who completed the installation (which was completed with the highest quality finish).read more
Exceptional customer service from first contact to arrange attendance and quote, right through to final installation. Highly recommend. Such a friendly, helpful and honest team to deal with.read more
From the moment we booked to have the crim safe security door installed & then yesterday it was installed. Has been an amazing experience the polite, friendly, professional approach the office lady at Geelong & then the guy who installed the door yesterday we are extremely happy 😊read more
I cannot thank Casey enough for the awesome job he did when installing my doors and side light windows today. He completely explained everything he was doing, cleaned up the little mess and had the job done in record time. He also showed me how poor my old security doors were in comparison. I am so very happy with my new doors, I absolutely LOVE them!!! I highly recommend Crimsafe Security Door's!!!! 20/10read more
What can I say.. perfection. Thanks so much to Lorie and Mark for a fantastic morning installing my Crimsafe doors. They are even better than I imagined. They don’t obstruct my lovely views but provide the security I want .. so happy. The guys are the nicest most thoughtful people. It’s was a fun morning. Thanks guys.read more
Thank you so much for this Lovely security door, I am so happy and Tom who install it for me today was very nice. I would defiantly recommend the laser cut ones there absolutely beautiful.read more
Very impressed with crimsafe products we updated all doors and flyscreens , the salesman had good advise ,the installers laurie and mark thankyou very friendly professional install even informed us when they where 15 min away i reccommend askimg for them all up very impressed exceeded my expectationsread more
All interaction with MSD has been amazing. From customer service on the phone through to quote/measure and installation. I cannot thank the team enough and feel so much safer with my new crimsafe doors. Thank you MSD.read more
A huge thanks to MSD for prompt installation of our Crim Safe doors.The installers Laurie and Andrew went above and beyond, very prompt and courteous.We had a slight hiccup with one of the doors which they informed and explained to me in ‘lay mans’ terms so I knew what was wrong. MSD went above and beyond to get it returned and installed ASAP.Please don’t hesitate to go with MSD, a very professional company!read more
Very pleased with our new Crimsafe door.Gr8 installation by Laurie and Mark. Friendly and explained lock features clearly.Surprised at the clear view through it.Salesman was not pushy but very friendly too.Many thanks!read more
The whole experience with MSD was great from start to finish. Easy process, lovely people to deal with, and clear communication. Can't recommend enough.read more
Had 3 security doors installed in my home. Very professional throughout the whole service, installation was efficient. Feel very safe now with my security doors. Highly recommend.read more
Extremely happy with all aspects of dealing with MSD. The showroom staff were very helpful, the installation tech was very efficient and friendly. The door is wonderful. Very highly recommended.read more
Absolutely delighted with every aspect. The product is great and the service was faultless. We were advised the date and time of both the quote and then the installation of our door. Both gentlemen arrived exactly on time and were friendly and professional. We would not hesitate to recommend MSD Clyde North.read more
Taking aside what we are going through right now, every aspect of the procedure has been finished in time factored by our lockdown which is very understandable. The finished product is verysatisfactory and I would be very willing to recommend them to anyone. I was hoping that I can get them to do my sliding door in my veranda.👍read more
We had a new double front security door and a single security side door produced and installed through MSD (Clyde North).We found them exceptional. The entire team we interacted with were all friendly, personable, very knowledgeable, helpful, and professionally efficient. Laurie, who installed both sets of doors on two different days, was not only a master craftsman and the kind of perfectionist that is so efficient and quick you barely have time to realise just what a high standard of quality work ethic he has, but was also a very nice guy, and it was a pleasure to get to know him and have him install our doors. I have no problem at all highly recommending MSD. They are a genuine professional and personable team, and for the high quality you get, their prices are also very reasonable.Thanks guys, we really appreciate it.Chris Danielsread more
MSD Clyde North. Great experience! Laurie who did our installation was amazing. So kind and showed and explained how to use the doors and very tidy with his work. Well priced and we feel much safer and happier with the doors we have. Thank you! Have recommended your services to family so expect more calls for installationsread more
Came out to do a quote, got the quote back within an hour, placed my order and they were out at my house a few weeks later doing the installation. Door looks amazing, is great quality, strong and was well priced 🙂read more
We had a great experience with MSD. They measured and installed a new wire security door to our laundry. They were professional thoughout the process and our request for a non standard colour was happily done. The installer was friendly and explained all the features again on the day.Overall we would happily recommend MSD and will be using them again when the time comes.read more
Professional and friendly.There was an issue with one of the doors so they ordered a replacement and sorted that out for me promptly. Quality, fit and finish are unmatched.read more
