We’d like to thank you for your business, and for leaving a Google review with us. Your feedback is important to us, and helps other customers know that MSD Melbourne is dedicated to quality and service.
Very polite and friendly staff. Carol promptly replied to my email. Travis thorough measure and quote. Especially Laurie and Mark for expert installation, they took the time to provide full explanation. The security sliders are fabulous too. A real pleasure to do business with. I would highly recommend.read more
I recently had 3 Aluminium security doors (diamond shape), as well as one sliding security door (diamond shape) and two sliding fly screen on stacker doors. I paid a bit more to upgrade the insect mesh to TuffScreen Mesh.All the doors look fantastic and match the house(s) really well.MSD were very competitively priced, they turned up on time for the measure and also for the install.Overall really happy with the products and with the service from MSD.I definitely recommend them.read more
I would like to thank Laurie and son who installed my front security door. What a professional warm and friendly crew they were. A BIG THANK YOU to you both. I have no hesitation recommending , MSD Melbourne Thomaston to anyone, who wants GREAT service. 😉read more
We are very happy with our choice of steel security door from MSD at Thomastown. The showroom has many doors on display and we were given great information on the various types. We waited more than six weeks from the the day we paid our deposit but were promised installation before Christmas and that is what was delivered, first thing on Dec 22nd! It is great to be able to safely leave the front door open and take advantage of the breeze. The door looks great, we love the colour and it is very secure. We went for a matching side panel which finishes it off beautifully.read more
Had two standard doors and a french door installed with CrimSafe Security Doors about 6 months ago. Greg came out to do the measurements. Doors were ready within 5 weeks. Laurie and his son came to do the installation. They were very professional and did a great installation. Laurie recommended that the front security door be sent back for a replacement as it was not the fit that he was happy with. New door came back but was installed by another installer. Noticed a slight problem with the hydraulic door opener a few weeks later with this last door. Contacted MSD, and they had someone out within the week to fix it. Very happy with their after sales service. In fact, we just ordered another CrimSafe for our last door. No hesitation in recommending MSD, especially if the installers are Laurie and son. MSD appears to be a company that cares about their service and customers.read more
Amazing people! Greg, the owner, really gave us the most honest advise to protect our home and spend the lest possible.He did a special offer including a free window for us! Extremely trustworthy people, it feels like dealing with a family member that wants the best for you. Sincerely, it won’t dissapoint you to get their advise and work. As a bonus, the receptionists at the Doncaster East branch were very kind and patient, a real pleasure to desl with.read more
Laurie and Mark done a good job for installation, they arrived on the time as they booked and provide full explanation how to use the security doors. Highly recommend if you looking or expecting for high quality products and professional works.read more
Very very happy with my crimsafe doors & windows. Customer service from Melissa 10/10. Very helpful and friendly. What Company these days send installation people out who are so friendly and so easy to get along with & do a great job. Not many....I could not of had a better person than Casey install my blinds. So Thankyou Mel & Casey for all your help. I highly recommend these people and their product😀Michelle William's.read more
Laurie and Mark arrived earlier than the time booked which was great, no waiting around . Fast, efficient installation and they provided a full explanation how to use the security doors. Highly recommend if you wanting a high quality products and professional works. Doors look great.read more
Very satisfied customer! I just had two security doors installed and the attention to detail and the care that both Laurie and Mark had shown was amazing. Would definitely recommend MSD and this team in particular. Thank you MSD!read more
From the time we walked in to the showroom the guys were friendly and helpful. They gave us a date and time for them to come out to measure and they were right on time, and the same with installation. We had a minor problem with the sliding door lock whick they acknowledged and promptly organised a time for someone to come out to fix it. Once again on time.No hesitation in recommending them to anyone else.Thanks guys.read more
Had my 2 Security Doors and 3 security grills installed this morning .. Michael arrived on time and was one of the nicest tradies of ever come across....absolute Legend.He explained everything and we had a laugh..bonus 👍read more
Laurie and his son did a fantastic job installing our doors. They were very friendly and efficient. We are very happy with the quality of doors and installation. Would highly recommend!read more
What an amazing experience from design to install the team at MSD were exceptional would highly recommend to anyone who needs that added safety to their home.read more
I value punctuality.Both the rep that came to measure & the technician that installed the door were bang on appointment time.Door was installed perfectly & no mess.Would recommend to anyone wanting good quality product & serviceread more
excellent service, great product ..would not hesitate to recommend this company.i feel very happy and secure with my new door and window grill.!read more
Very good service, they original said 2 weeks this was on Monday but got a phone call 2 days later said they had a spot for Friday. Michael came changed all my lock barrels was very pleasant to deal with, very polite and wonderful guy. GO PIES. Thank you Michael.read more
Great service from the moment we walked into the showroom from Fabian who had great knowledge and advice. Friendly and efficient installation by Laurie and Mark. Highly recommended product and service.read more
Service and product are fantastic!!! I was worried that a security door would hide the detail of my existing front door, but it has further accentuated the heritage features of my facade. Beautiful and functional!read more
I've utilised the services of MSD in Thomastown twice now and couldn't recommend them highly enough. Fabian was fantastic to deal with, offering great input and a range of alternate solutions, delivering and arranging the install exactly when MSD said they would from the outset.The quality of the doors is second to none - incredibly sturdy and at a high level of finish. To top it off the young chap installing the door (unfortunately his name escapes me) did a beautiful job. He clearly had a high attention to detail and went above and beyond in fitting it just right. I will definitely use MSD in the future.read more
Just had my new crimsafe door installed by Laurie and Mark. From when Travis came to measure up and the guys installed it and after speaking with Peter in the office, I have no hesitation in recommending this business. It is so nice to receive prompt professional customer service from all involved. My door is a fabulous fit and am very happy. Thanks MSD.read more
Price was competitive. They delivered in the time frame that was promised. The quality of the doors is excellent and the professionalism of the workers who provided the quote, installed the doors and also the office staff was brilliant.read more
Pleasant and professional from start to finish. From the very helpful St Kilda supporter in the Bentleigh store, right through to the excellent installation by Laurie and Mark who are very skilled professionals and fantastic ambassadors for this company! The doors are excellent but the installation is just as important, and they worked very hard to make sure the job was done perfectly. I highly recommend this company. If you get Laurie and Mark to install, that is the cream on top!read more
I had my porch enclosure installed in August this year. The team at MSD are very knowledgeable and the customer service they provide both before and after the sale is outstanding. Greg was very friendly and helpful during the decision process. Since the install I have had an issue with the lock. Laurie and Mark made time to come out immediately and sort the issue out. I can not recommend MSD enough. Great after sale service which is rare these days! Thanks guys! Liz.read more
Had a security door installed today and it looks beautiful. A lovely spearmint green to match the house trim. Installed in 10 minutes and a terrific price. Thanks MSDread more
Great service from quote to installation and also warranty assistance. They went above and beyond in assisting us. Very impressed. I would highly recommend this company and would use them again.read more
Outstanding craftsmanship and quality product👌🏻Second time using Melbourne Security Doors and they are a pleasure to deal with! Can't speak of them highly enough! I have recommend MSD to all of my friends and family!Special mention to 'Fabian' he really helped with his professional & polite Customer service when assisting my family.Truely professional team🏆🇦🇺read more
Really very pleased with the professionalism of MSD - from the measure and quote until installation (Laurie and Mark were wonderful). The team paid attention to detail and were a pleasure to deal with. I highly recommend MSD for security doors.read more
Not the cheapest doors, but you get what you pay for. Team was excellent - measure and installation on a tricky door that required some adjustments. Came back to make sure everything was fine and communication was top notch. Thanks to Casey and the teamread more
Fantastic service from all we dealt with. Prompt measure and quote provided, with pricing on different options discussed. My specific wishes were taken into account and carried out. Super fast delivery and install. We installed window flyscreens throughout and forcefield security doors to our laundry and alfresco stacker doors. The visibility through the screens is amazing. All in all a fantastic experience. Highly recommendread more
Haven't got the door as yet, but if the quotation and measuring process is anything to go by, this will be a dream. Got the sms that Michael was arriving to measure and quote (right on time as indicated). Friendly, factual and efficient. All done and dusted within 10 minutes. Order placed via ipad and we can get on with our day. Thanks Michael, looking forward to getting the Armadale installed. Well done MSD for a streamlined process.read more
Laurie & Mark are Fantastic! They arrived as advised, they are the most Professional, Proficient, Courteous and lovely team to have instal my security door. They went far and beyond to ensure I was happy with installation. They also showed me, in detail, to get the maximum use of door. Cannot recommend them highly enough. MSD must feel very proud to have such Great Professionals!! The whole process with MSD from Customer Care, Sales to Installation was easy and pleasant!P.S I LOVE my new door! 😍read more
We could not be happier with our double crim safe security doors. MSD were wonderful to deal with and very helpful. Laurie and Mark who installed our doors were very prompt and efficient. They took their time to explain the working mechanism of the doors and to make sure they operated to the highest of quality. I have never come across such dedicated and enthusiastic company installers. I would definitely recommend MSD for anyone looking for a top quality doors. Cathyread more
Thank you Michael for the quote and Casey for the installation. Best service I’ve seen in a long time. Will definitely recommend to anyone. You will not be disappointed.read more
Nice door took 4months to get it. Nice work on the door. But the bloke that installed it was to lazy to swap over a lock to the old door for us.read more
Really friendly and helpful service! They were on time, professional and really quick! Not to mention top quality products. Would highly recommend!read more
Fantastic service. Peter kept us up-to-date with our order. Loving our new 1200mm wide Crimsafe Ultimate Security Screen Door. We are getting heaps of compliments from visiting friends and family.read more
I decided to go with MSD Doncaster for a security door after looking around. Staff were very professional and helpful. Their range was wide and I definitely have no regrets choosing them for my security door. Highly recommend.read more
I decided to go with MSD Melbourne when getting security doors installed as I liked that they only specialise in security doors. Their showroom was extensive and I was able to get all the info I needed from there and the website. Highly recommended.read more
Great people!Yesterday, they came to install my crimsafe screens and I had such a good experience with Mark and his son who were an absolute delight.Very professional and polite. They did a great job and as a bonus , they were great company ! You can tell, they like what they do, very patient explaining all detais and with such a good way that I felt more like dealing with friends than with a business. They made sure everything was done to perfection and their company was such a pleasure.Best experience from start to end . From the first person who did the measurements, to the phone service and as a highlight the installation. Won’t dissapoint!read more
From the moment I walked into the Doncaster showroom I knew I'd made the right choice of company to purchase my new security door. Beginning with the very helpful receptionist to the reliable sales person who came to measure up, to Peter who kept me up to date with information and then to have the two most professional and beyond capable installers finish the job made this experience stress free. Thank you Lawrence and Mark for doing such a fantastic job of installing my door and going above and beyond with a very old door frame to ensure the new door looked and worked 100%. It's a pity there are not more trades people like the MSD staff and management around. I love my door!!!read more
I was recommended by a family friend after her installation . The initial contact in the showroom in Centre Rd East Bentleigh with Carol gave me choices and great information, she was patient and could answer all my questions . The measure and quote with Greg and Casey saw them arrive at the appointed time. I truly did not believe the colour match would be exact to the frames but it is . The installation was stress free, Casey arrived, was so pleasant and professional and making sure he left the place as he had found it.read more
Mark and Laurie installed our security door yesterday and did a great job! They were particularly skilled and efficient with impressive customer service; very happy with the result...thanks!read more
Extremely happy with our new security door! Biggest shout out to Laurie and Mark who installed the door for us. They are fantastic ambassadors for your company.read more
Had Lorry and Mark - Father and son team come out and install our crimsafe doors. They were very professional and friendly and I would highly recommend themread more
Amazing doors and amazing service. I ordered front back and sliding doors, All which came earlier than expected. Installation was quick, precise and unobtrusive. Couldn’t be happier with the quality.Thanks again!read more
My wife and I bought a new home and MSD and the estate agent were awesome enough to have the doors measured up before settlement meaning the first day we got the keys to move into the newly built home MSD installed the doors. The two installation guys were friendly and professional and did a great job. The frames for the doors match the house perfectly colour wise like they've always been there. I couldn't be happier with my experience with MSDread more
Very happy with their service, quality of doors and price. Friendly people to deal with and very professional. I've just ordered my 3rd security door from them. Highly recommend!read more
My wife and I would recommend MSD to anyone! Jack, the young man in the Ravenhall showroom was extremely knowledgeable. Fantastic customer service and good quality doors.read more
Looking for a security door go and see Jack he is friendly and knowledgeable, lots of doors on display. When coming to measure and install my doors they were on time and very professional. I feel safe in my home thanks MSD.read more
I decided to go with MSD Melbourne when getting security doors installed as I liked that they only specialise in security doors. Their showroom was extensive and I was able to get all the info I needed from there and the website. Highly recommended.read more
I would definitely recommend MSD to anyone needing security doors, Fairlie was incredibly helpful, knowledgeable and professional to deal with. Great service and quality products.read more
Very professional staff. The door was attached with ease. It was simple yet elegant. I am very well pleased and have peace of mind knowing that there is an extra ‘layer’ of protection with my new security door. Thanks MSD.read more
The lock on my security door failed a few weeks after installation. Michael from MSD doors came out to fix the lock and did not leave until he was satisfied that everything was fixed and in working order. Great job Michael. Everyone I have spoken to at MSD doors have been fantastic and nothing is too much trouble.read more
Went with MSD as our friend had them installed. Had our whole house fitted and was given a good quote. The salesgirl at that time i couldn't remember her name, i think Mel? was really nice in assisting. Laurie and Mark were professional and explained everything in detail. Had never met anyone who was this enthusiastic about their own job and it made us feel really warm and caring about what they do. Also shout outs to Peter who has been keeping us up to date when i usually bug him out.read more
Very happy with our Crimsafe security door. The staff were very professional from our initial contact & helpful though to installation. We received the product within the estimated timeframe and the installer showed us how to use all of the features.read more
Casey and Leonard were extremely professional and efficient. They made sure the door was installed perfectly. Thank you! I highly recommend MSD for security doors.read more
Love the door, we were told by other companies that a screen door would not be able to be fitted to our main door. Msd did it and it looks great, worth every cent. Looks great and more flys when we let in the breeze.read more
I dont normally write reviews but I just want to share the amazing service I have recieved from MSD. From the first call right through to the installation they were amazing. What made the whole experience even better was Tam and his wife who come and installed my crim safe doors. I can honestly say that they went far and beyond in the job that they done. Hands down the best two people I have dealt with in building my new home. I cant compliment them enough. PROFFESIONALS.read more
I cannot speak highly enough of the team at MSD Bentleigh East. I ordered a Crimsafe security door from them and everything done cheerfully and professionally. While measuring up for the new door I asked if a Crimsafe security door installed some years ago by another supplier could be checked. It transpired that the door had been incorrectly installed. MSD Bentleigh East came back at no cost to me and corrected the door and ensured that it met their extremely high standards. Thank you to the entire team. I would not hesitate to recommend you to everyone who wants exemplary service.read more
Great service from the Bentleigh East MSDsecurity door company. The measurements taken were precise, using a laser measuring device. Everything from choice of door styles, handles, colour was discussed. On site the fellow was able to discuss the need for a frame to prevent damage to my existing door handles which other companies had not discussed. They are price competitive. I am very impressed with the staffs’ professionalism and my doors were fitted beautifully by Nick. Communication regarding the fitting date was limited, but dealing with Christmas holidays/public holidays they did extremely well to get them installed in a timely manner and with a smile. I’m so happy with the result! Thank youread more
Excellent service from the time we first walked in. The store manager, Carol, was knowledgeable, informative and friendly. She explained the options clearly. The man who came to measure and the two who fitted the door arrived right on time, and were very pleasant to deal with. The door fits perfectly and looks great, completing the look of our front door. Thank you all.read more
All staff through the Bentleigh Store were courteous, friendly and professional from sale to installation and after - a pleasure to deal with!read more
Carol was so lovely to deal with and gave us plenty of information so we could make an informed decision with our door.We're really happy with our Crimsafe and the service we received from msd! I have already recommended them to my friends!read more
Very happy with the service provided by all the staff at MSD Bentleigh East. Friendly and knowledgable in store service made for an easy informed choice. The initial measurement and the completed fitting were done efficiently and on time by very professional and friendly guys. A great example of excellent customer service.read more
The steel security doors and side panels bought from and installed by MSD Bentleigh look fantastic on our recently painted 1928 Californian bungalow! Carol at MSD Bentleigh was highly responsive and made the process of selecting and ordering the doors a breeze. Colour matching was good and the crew installed the doors well, ensuring all gaps were even and lines were straight. Thanks MSD Bentleigh!read more
These guys are great, friendly, honest and personable. Our door looks fantastic, they were here on time (actually they were early!) and were very efficient installing our door. Wouldn’t go anywhere else! Thank you!read more
Best services provided by Mark and Laurie! They have done a very professional job, the installation looks great. Also they really took the time to explain everything to me. The whole experience as a customer from beginning to the end is very good. I would highly recommend MSD and appreciate all the services and help they have provided.read more
Highly recommend MSD. Services provided from the showroom, the measure up and final installation, all fantastic. Staff were very helpful and delightful to deal with. Thank you.read more
Extremely happy with our security door. A big shout out to Laurie and Mark who installed the door for us. They are excellent ambassadors for your company. Thank youread more
Great work by Laurie and Mark. Extremely happy. They are meticulous with with work, and are very friendly, helpful and honest. I do not hesitate to recommend them.read more
Professionally run company with great service and quality product!It’s not often I feel the need to praise a product or service on line. But on this occasion I thought it a must. My husband and I were impressed with great service we received on the several occasions we visited the Bentleigh showroom to choose a steel Security door for our humble home. Staff were always friendly and knowledgeable. Greg the owner came to measure up and I was a little nervous as the it was an old home. But much to my relief, I was just so impressed with the quality and the fit was perfect. Big thank you to Greg and the wonderful team at MSD Security Doors.read more
Professional service in all regards. Lady in the office who helped us choose, owner who came to measure up and installer who did a good job. All excellent. We chose a an aluminium crimsafe. suited our needs and at a reasonable price. but also a good range of steel screen doors. Recommend.read more
I had a Crimsafe screen door and Crimsafe window screen installed a couple of days ago. I can't fault these guys. Everything ran like clockwork and as promised - the visit (two visits because I changed my mind!) for measurement and quote, the installation date, and then Laurie and his son who did the actual installation were great - very punctual and great workmanship. Great product and service, thank you.read more
Had a double set of heritage style steel doors installed today by Casey. Super pleased with the way they look. Casey checked everything with us before he did it to make sure that it was what we wanted. Business runs like a well-oiled machine - quotation emailed immediately, SMS received when the installer was on their way etc. I have no hesitation in recommending them!read more
Got our two doors installed by Laurie and Mark today after waiting for 5 weeks for them to be manufactured. Both men are knowledgeable and very professional. Extremely happy with the final result!read more
These guys are really friendly and helpful, and do a really good job in installing security doors. The Crimsafe door which they installed was amazing - the finishing was excellent and the door itself was really sturdy. I strongly recommend them to anyone looking for security doors.read more
A Beautiful showroom where you can see a large range of the fantastic doors available. Crimsafe, aluminium, and fully welded steel doors in modern, contemporary, traditional and classic styles are displayed for you to view and there are also the Crimsafe window grills and Safe-S-cape window options . Friendly staff are on hand to help you with your security needs.read more
Absolutely thrilled with my beautiful crimsafe doors.From the first contact to the installation everything was handled politely and professionally .Exceeded my expectations Cannot recommend MSD highly enough .read more
Fast and friendly service - and the door looks great! Very stylish, way better looking on the house than I had thought it would be! Really happy with it, thanks!read more
What can I say.. perfection. Thanks so much to Lorie and Mark for a fantastic morning installing my Crimsafe doors. They are even better than I imagined. They don’t obstruct my lovely views but provide the security I want .. so happy. The guys are the nicest most thoughtful people. It’s was a fun morning. Thanks guys.read more
Thank you so much for this Lovely security door, I am so happy and Tom who install it for me today was very nice. I would defiantly recommend the laser cut ones there absolutely beautiful.read more
Very impressed with crimsafe products we updated all doors and flyscreens , the salesman had good advise ,the installers laurie and mark thankyou very friendly professional install even informed us when they where 15 min away i reccommend askimg for them all up very impressed exceeded my expectationsread more
All interaction with MSD has been amazing. From customer service on the phone through to quote/measure and installation. I cannot thank the team enough and feel so much safer with my new crimsafe doors. Thank you MSD.read more
